Press Pause Bookseller Return Policy
We accept returns from our retail partners and aim to handle them with flexibility, transparency, and care. Here's how it works:
🕒 Return Window
0–30 days after delivery:
Full refund or store credit (books must be in new, unread condition)31–90 days after delivery:
Returns still accepted with a 10% restocking fee deducted from the refund or store credit91+ days after delivery:
We do not accept standard returns at this point, but you can still…
💛 Donate them Back to a Favorite Organization (We Pay Shipping, if applicable)
💛 Donate them Back to Press Pause (We Pay Shipping)
If your store is unable to sell the titles, we’ll gladly take them back as a donation to Press Pause Press programming.
We’ll cover the return shipping and use the books for:
community events
free libraries
school partnerships
creative writing workshops
mutual aid book bundles
To arrange donations, just fill out the Return Request Form and select “Donate back to Press Pause Press” or let us know who you’ve chosen to donate to. We’ll follow up to offer shipping reimbursement if applicable.
📚 Condition of Returned Books
Books must be:
In good or better condition (no writing, water damage, or missing pages)
Packed safely to avoid damage in transit
💳 Refund or Credit Options
You may choose:
Refund to your original payment method.
Store Credit. If you choose this in the Return Request Form, we will reach out with your credit when the books are safely at the farm.
📩 Return Request Form
All returns must be approved through our Return Request Form before being shipped or donated, so we can ensure smooth tracking and processing.
💛 Donations
If you are donating to an organization or to us and need to be reimbursed for shipping, let us know in the Return Request Form.
Shipping Address
Press Pause Press
at Flying Fox Farm
279 Waters Road
Jacksonville, NC 28546
Questions?
Email info@presspausepress.org or se.harsha@presspausepress.org and/or rob@presspausepress.org